Help Center
How can we help?
Guides and answers for creating GS1 Digital Link QR codes, managing your workspace, and billing.
Create, Track & Manage
Create Digital Links, track their statistics and manage your workspace.
- Conversational Packaging: Make Your Products TalkTurn every scan into a conversation between your product and your customer
- How to add links to a digital linkAdd multiple links to your digital link
- How to bulk create digital linksCreate multiple digital links via a CSV file
- How to create a digital link to go to a websiteLink your digital link to your website or any URL
- How to create a digital link to show a custom landing pageLink your digital link to a fully customized page
- How to create a digital link to show a product information pageLink your digital link to a digital product passport that displays your product's information page
- How to create variants of a digital linkAdd dynamic data to your digital links
- How to delete a digital linkErase a digital link with all its product information
- How to edit the content of a digital linkUpdate or change the content (URL, custom page or digital product passport) of your digital links
- How to edit the QR/Barcode of a digital linkCustomize your digital link QR/Barcode
- How to invite team membersAdd people to your workspace to manage digital links together.
- How to organize digital linksCreate projects/folders to organize your digital links.
- How to set up SSO (Single Sign-On)Improve login security for your company and employees.
- How to share and download a digital linkShare your digital link's URL or download its QR/Barcode.
- How to use HTML to customize a landing pageUse HTML to add dividers, call-to-actions and more to your digital link
- How to use your subdomain for digital linksMask your digital link's URL with your brand
- How to view the content of a digital linkView the content (custom page or digital product passport) of your digital link
- How to view the statistics of a digital linkView and download the stats of your digital link
- What are Child QR Codes?Child QR Codes are variants of digital links which include dynamic data such as batch number or expiry date.
Account & Billing
Manage your account's settings and subscription.
- How to change my billing detailsLearn how to update your billing details from the Settings section of your dashboard.
- How to change my payment methodUpdate the payment method on your account from your billing settings
- How to download my invoicesFind and download your invoices from the Billing section of your dashboard settings.
- How to view and edit my profileChange your account's name, password and language
FAQs
About Digital Link, GS1 and more.
- Can I create my own content?Yes — you can build a custom page from scratch or add content to a product information page.
- What are QR Codes?QR Codes are physical links to digital contents.
- What can I add to my page?An overview of the elements you can add to your page, including text, link buttons, images, embedded content, YouTube videos and social media profiles.
- What is the GS1 Digital Link?In short, GS1 Digital Link takes a barcode and turns it into a web address.
